1 hour ticket response
V-HostOnLine’s team of technicians is focused on giving prompt answers to each of your queries. We’ll examine your trouble ticket the instant it is submitted and will reply back to you with a solution within maximum one hour after the helpdesk ticket submission. In reality, our average tech support ticket response time is twenty minutes.
A Top–Quality Help Desk Service
We’ve got a team of web hosting support engineers who are eager to answer all your questions every time you need assistance. The vast majority of our customer support team representatives have many years of experience in the cloud hosting plans sector, which means that you can always count on quick and detailed answers to your questions.
An Intuitive Help Center
Included in the Site Control Panel is an easy–to–browse Help Center, which includes a variety of sources of information. You can browse through a routinely updated knowledgebase featuring web hosting account administration articles and website administration articles, check out the how–to video tutorials or check out the F.A.Q. database.
