Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Offering high quality support on–time is our main priority, so that we backup each cloud hosting plans plan with a one hour ticket answer guarantee. As soon as you send a ticket or post an e–mail, our customer help and support crew will try all they possible can to generate the most acceptable answer to your issue and to provide you with information quickly.

  • Top quality support service

  • A Top–quality Support Service

  • Our technical support service is offered by a group of trained consultants which are able to respond to your query as fast as possible. You are able to get hold of the tech support crew by opening a help and support ticket from your Site Control Panel or by sending us an email message. On business days, you may as well call us on the telephone or make use of the online chatting option.

  • Intuitive help center

  • An Intuitive Help Section

  • If you want guidance while working on your online projects within the Control Panel, you’ll be able to always press the Help key and see your question in the variety of articles or blog posts that will come up. We have also turned many of the articles and reviews into training videos. The catalogue of educational videos will come up if you select the Videos press button present on the top right.