Though this is not the keyfactor for you to identify a reliable cloud hosting provider from a bad one and a reseller from a real supplier, having the option to call and talk with a live person is an indicator that you are not using the services of a one-person firm and that you will be able to reach somebody any time you need support. The phone support for website hosting services may vary from general to expert, which means that the issues that can be resolved with a phone call vary based on the specific service provider. In most cases, these matters are more basic and include billing or 1st level tech issues as more complex problems usually require a support ticket where both you and the administrators can follow what's going on with a particular situation. Nevertheless, being able to phone call your supplier will save you considerable time and efforts for the countless small things which will eventually show up at the time you manage your hosting account.

Phone Support in Cloud Hosting

All of our cloud hosting packages feature telephone support fourteen hrs per day even on official holidays, so if you do not have an account yet, you're able to call us and find out more about our solutions or whether we meet the system requirements for your websites. For your benefit, we have local phone lines in the U.S.A., Great Britain and Australia, so you're able to call the phone number that is nearer to you. In case you're an existing customer, we can assist you in a timely manner with all the general and billing matters and with various technical issues so as to save you time and efforts - we are aware of the fact that often it is much easier consult with a live person and get things done promptly. Of course, some matters simply cannot be managed on the phone, so in such a case you can take advantage of our ticketing system.

Phone Support in Semi-dedicated Servers

We offer live telephone support 14 hours daily as a part of the support services for each semi-dedicated server plan that we provide. As some issues are more complex and time-consuming, you will need to open a support ticket in case you come across such a problem, still for any billing, general or minor tech issues you can always call us and we'll help you instantly so as to save you the time you'll need to spend on creating a ticket. Even if you do not have an account yet, you'll be able to find out whether you can host your internet sites on our top-notch cloud platform or you'll be able to receive any other general info about our semi-dedicated services. We now have local numbers in the USA, the UK and Australia as well as an international number, so you'll be able to call the one that is nearer to your location.